Here's Just some of what our customers have to say about us!
I have just experienced something that I thought was dying out as quickly as VHS tapes, and that is Great Customer Support. I recently had issues with my Shopping Cart, and submitted a ticket via your website. I had a quick response by phone in about 45 minutes from when I made the inquiry. They knew exactly what was wrong and gave me the steps to fix it. I just wanted to let you know that I greatly appreciate the professional manor in which you attended to our problem, and I am extremely satisfied with the results. Thanks again for all of your help! Many places could learn from your example of what "Customer Support" should look like. Thank again! Jason Rood All's well here, and the site has been very well received, with our sales rising dramatically since we switched to your shopping cart software. Can't say enough nice things about you guys... Nick Knobil I would like to say how impressed I am with your company so far. Your prompt responsiveness and competent customer service is a welcome change. We have just switched to you after a miserable experience with another company. In just a couple of days your staff has helped us reclaim a lot of lost ground on a deadline project. Steve Epstein First, when you take this company public, I hope your customers will be able to get in line right behind your employees. This is one outstanding company! You have a great product in the Shopping Cart. Your support from the sales staff (making unsolicited calls to help us get started with the product) to the incredible responses and help from your technical support staff make you a standout in the software business!! Mike Stephenson The cart has been very dependable and a joy to implement. We spent over two solid weeks when searching for the right cart and reviewed many, manye-commerce solutions. Ecommerce shopping cart solutions is by far the most versatile cart which we found. It doesn't create a canned looking website by any means, is incredibly rich in features, and has excellent documentation. We are very happy to be using it! John Carter Ecommerce shopping cart solutions has been the backbone of our retail business since putting our previously wholesale-only business online in 2006. (Country Club Classics has been a wholesale distributor since 1981.) Ecommerce shopping cart solutions has proven to be a very flexible, powerful and most importantly, a very reliable commerce solution for us. Tom Bardenwerper You guys have been great. I have been trying to modify your standard forms within the cart and have been able to get almost immediate help every step of the way. Its great to see a company really support the product they produce. Ken Herod Just want to let you know that our experience with your company is the best we have ever encountered. As you know with most companies, after the $$ is given, the help and attitude goes downhill. This has not been the case with YOU, who is always happy to help. We will send as many others to you as possible in the future. Thanks again for the great product and service!!! Rick Mefferd Just wanted to say thank-you for your prompt and courteous service you have provided me on more than one occasion. You are one of the very few companies these days that respond within the same day and then do what you say you are going to do. You can tell that customer service is alive and well at your company and I for one really appreciate it! Jim Smedley As president of AEE Uniforms, Inc. I would like to thank you for the excellent product and service YOU has provided. Our online business has excelled well beyond our expectations and I attribute that to the flexibility and use of YOUR Shopping Cart. After upgrading to Ecommerce shopping cart solutions in 2002 we could not be more excited since the ability to customize the cart for each site is virtually unlimited. We expect another record breaking quarter and as we look at entering new markets for 2002 you can rest assured that Ecommerce shopping cart solutions will be used for any additional websites we develop. We would highly recommend your company and your products to anyone so please feel free to provide our contact information for any potential clients to contact. This is our way of saying thanks for helping us become successful. Tim Durham I wanted to drop you a quick note to give you some well-deserved praise. I've been using your shopping cart product for the past 2 years or so and I have been very satisfied. Your software is very mature and very stable and I am amazed at how many features the cart delivers. Being in the software business, it's obvious to me that a lot of hard work went into the building of this cart software. Also, your technical support team is always responsive and willing to help. I assure you, this is not the norm in the industry! You have a good thing going at YOU - keep up the good work and I hope we can continue to do business together. Charlie Pasquine |
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