Ecommerce FAQ'sWelcome to our FAQ's section. Here we hope to answer most of the questions you may have about our Ecommerce shopping cart solution. If you do not find an answer to your particular question, please do not hesitate to get in touch with us via email phone, or Click the "Live help" button above to speak to a member of staff live. |
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Q. How long does it take to get a site up and running once you get the order?
A. Only 48 hours! Thats right, once we receive your order for one of our ecommerce shopping carts, your store will be up and running ready to accept orders within 48 hours, guarenteed of your money back! We dedicate a large portion of our team to getting each project completed fast.
Q. Is Hosting really free for 12mths, and how much is it after the 1st Year?
A. YES! that's correct, you get 12 months ecommerce hosting on us! Which means no monthly fees, and no expensive server costs. After 12 months, you can choose one of our affordable monthly hosting packages, or pay just $59 (£29) for another years hosting. You are also free to move your Website to another hosting provider if you wish (Though we don't see why you'd want to).
Q. Is your shopping cart search engine optimized, and easy to index by the search engines?
A. Absolutely. Our shopping cart solution already consistently ranks top in the search engines for our existing clients websites. Our ecommerce software features the required title tags, keyword & description tags. Each product is even atomatically given unique meta tags (which the search engines love). Images are also given "Alt tags"
Q. I already have, or will purchase my own domain name / hosting, can i still use your Ecommerce software?
A. YES! we can install our Ecommerce software on your existing domain name, even if you already have a website on this domain. We will help you to perform all the required changes once you've purchased.
Q. DO offer your Ecommerce shopping cart to clients in other countries around the world?
A. YES! Because the service we offer in based on the internet, it DOES NOT matter where in the world you are based. We can set up our Ecommerce shopping cart software for you remotely. Some of our current clients are in country's such as: UK, USA, Dubai and even India!
Q. WIll i be able to sell internationally with your Ecommerce software?
A. YES! From within your back-end admin control panel, you'll be able to set your store to sell internationally, or locally. You can even choose your stores default currency, eg: $, £ or even €. From your stores front end, your customers can even change the default language & currency themselves.
Q. Is your money back guarentee for real?
A. Absolutely! We are so confident in our product and service, that you can purchase our ecommerce solution and give yourself a full 14 days to decide if you'd made the right choic or not. NONE of our customers so far have asked for a refund, so we must be doing something right.
Q. DO you offer 24 / 7 technical support?
A. YES! Absolutely...... We like to make it as easy as possible for our clients to get in touch with us should they require help or assistance with their shopping cart software. If you need our help, you'll be able to get in touch with us via the phone, email & even by using our live help section right here on our website.
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